Frequently Asked Questions

Why BaydonhillFX?

Interactive Investor has chosen BaydonhillFX as the preferred partner in offering foreign exchange services because of an unrivalled personal dealing service, unbeatable foreign exchange rates and safety in the knowledge that client funds are held in a secure segregated client account. Account opening is quick and simple via the online registration form where there is no obligation to buy or sell currency and all transfers over £5,000 are free of charge.

Who is BaydonhillFX?

BaydonhillFX is the UK's only publicly listed foreign exchange and overseas mortgages specialist. Based in London and established in March 2000, the business prides itself on a strong track record of exemplary customer service.

BaydonhillFX has earned the trust of thousands of clients, both private and corporate, who have transferred hundreds of millions of pounds into foreign currency through our services. And they've been able to do this with complete peace of mind - we're not only regulated by the London Stock Exchange and HM Revenue & Customs, we also hold client funds in a segregated client account.

Why should I use the foreign exchange service?

You will get a personal dealer who will monitor the market on your behalf to attain the best possible exchange rate at the time of your purchase.

All calls are answered personally, so you won't have to waste valuable time listening to recorded messages nor will you be transferred to a call centre. We also offer a range of contracts to suit your needs and supply an after-sales service that includes written proof of payment for each transaction.

How does this service work?

Once you have opened your account, you will be allocated a personal dealer who will watch the market for you. Upon instruction to trade, your dealer will purchase your chosen currency on your behalf. At this point, the exchange rate you receive is locked in and you will be required to remit your payment via cheque, BACS, or CHAPS/TT. Once your payment has cleared, your funds will be transferred to the account of your designated beneficiary.

Is my money safe?

Yes. Upon settlement of your transaction, your funds will be held in a secure client account at The Bank of Ireland. This account is used to safely store your funds until we receive written instruction from you regarding where your funds need to be transferred.

How can the foreign exchange service save me money?

We offer commercial rates of exchange that are based on real time interbank prices (the level at which banks trade between themselves). These exchange rates are superior to those of the high street banks and are negotiable depending upon the size of each trade.

How do I open my currency account?

Either open an account online, or call 020 7594 0533 to speak to one of our dedicated dealers.

What is the minimum investment amount?

We are able to offer competitive rates of exchange on any amount above £5,000.

How long do transfers take?

Transfer times are subject to time zones and local banking hours. Transfers to the US and Western Europe typically take one day.

How can I pay for my currency?

By cheque, BACS, CHAPS/telegraphic transfer (please note, we do not accept cash payments).

How much does the service cost?

When your payment has cleared, we will transfer your funds by foreign currency draft or by CHAPS payment to your designated bank account. The charges for these services are £15 and £10, respectively, per transfer and are payable before transmission of your currency.

Please note, we advise our clients to pay by cheque and to send the balance of their forward contracts five days before the contract due date.

Give us a call on 020 7594 0533 now or register online.